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Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved -

All data in console reporting is now correct. Reports for the affected dates can be re-pulled. Some visualizations in "Visual Success" screens for Insertion Orders, Line Items and Campaigns may still display incorrect data for the affected dates.


May 16, 15:33 UTC
Monitoring -

We have patched the issue and are monitoring our systems closely. Our engineers are reprocessing the impacted analytics and billing data, and we will notify clients upon resolution. Log Level Data will not be reprocessed.


Apr 24, 19:02 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.


Apr 17, 19:57 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Analytics reports, Log Level Data, Billing reports
  • Impact(s):
    • Billing period data unavailable in Billing and Analytics reports
  • Severity: Major Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


Apr 17, 14:50 UTC
May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019
Postmortem - Read details
May 9, 00:31 UTC
Resolved -

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.


May 8, 23:23 UTC
Identified -

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.


May 8, 22:41 UTC
Investigating -

We are currently investigating the following issue:

  • Component(s): Reporting
  • Impact(s):
    • Latency, timeouts and errors for affected service
    • Some data incomplete or incorrect until reprocessed (please repull data as necessary)
    • Slower report retrieval
  • Severity: Major Outage
  • Datacenter(s): Global

We will provide an update as soon as more information is available. Thank you for your patience.


May 8, 22:14 UTC
May 7, 2019

No incidents reported.

May 6, 2019

No incidents reported.